Few important finer details of IVR Software
There are few parameters or features of IVR which are important and are common to almost any type of IVR application. These parameters play very important role in making the voice application more user...
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Some Price Comparision of CTI Boards in India and IVR growth
I keep getting feedback/inquiries from various people asking about prices of CT(Computer Telephony) boards in India. Many people seem to quite puzzled to learn huge price ranges for similar boards with...
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Two years of ivrsworld.com
Today on 23rd August, ivrsworld.com has turned two years old! I would like to thank all readers and their valuable comments on this blog. When I started writing this blog two years back, I simply...
View ArticleIVR Call Back as replacement of Toll Free Number
What is call back feature ? Call Back feature is when a person call a number and then disconnect and immediately that dialed number calls back the person. Now the person can enter another phone number...
View ArticleImportance of script writing in IVR system
IVR system is not just a clubbing together of state of the art CTI boards, high end servers, very easy to drag and drop tool design IVR call flow for flexibility. One of the saddest part about IVR...
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Apex Voice Communication announces OMNILITE™
Apex Voice Communication, one of the major IVR based Service Delivery Plateform providers in the world, has announced about OMNILITE™, a menu-based web portal for customizing applications designed and...
View ArticleHow stock broking companies can use IVR
Timely information and timely action can earn a lot for any stock trading company or may lose for the lack of it! With advent of online share trading systems where anyone an buy/sell shares online...
View ArticleHappy Birth Day, IVR World Blog! Turns four today.
Today, IVR Blog, World’s only dedicated IVR blog has completed four years! It has been quite a journey for last four years! Four years ago, on this day, we started blogging about IVR ( Interactive...
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Using IVR Software for pre-employment screening
With penetration of internet and easy access through mobile phones everywhere, usage of online job portal has also been growing. Like any other verticals of web-based business, initial screening of...
View ArticleLanguage Selection Option in IVR System
Recently, I have called up many IVR systems in India and found one common menu in all those IVRs, that is request for choosing IVR language! People in countries where there is one language for the...
View ArticleHow Dairy Companies Can benefit from IVR
Dairy Industry is one of those industries in India ( or I think in world) where lot of regular transactions take place between dairy company and its retailers/distributors regularly on daily basis....
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